The report summarises the outcomes of the three phases of the research and discusses areas for actions. This report complements the publication of the first findings of the TCR research (2023). It examines upskilling pathways from the perspectives of outreach, guidance and tailoring of the training offer. These aspects are analysed through the cross-cutting theme of governance and the principles of personalisation of services and centrality of the individual. These principles enable coordinated services to support every adult in flexible, accessible, coherent, and personalised learning/training pathways. Designed for an audience unfamiliar with the Italian system, the report avoids oversimplification. For national stakeholders, it offers a fresh perspective on familiar issues, encouraging new insights and actions.